IT Trends That Are Impacting Careers in 2020

05 August, 2020
IT Trends That Are Impacting Careers in 2020

The spring of 2020 will go down in history as a time of massive change and disruption in the business world.

From the COVID-19 pandemic and lockdown to the protests in support of Black Lives Matter, workplaces and professionals are having to adapt rapidly, and technology will be a driving force for that adaptation.

Even if mass COVID-19 vaccinations allow for a “return to normal” by late 2020 or early 2021, employers are already shifting toward a future, post-pandemic workplace. Furthermore, sociopolitical ideas that were previously considered progressive are now regarded as mainstream; and the corporate world has responded in kind by focusing more on inclusion and allyship for people of color.

Moving forward, workplaces will be concentrating on public safety, while still considering productivity and cost-reduction. Many facets of emerging technology address these three concerns and technology will play a key role in framing the future workplace. COVID-19 has heightened company awareness of relevant IT tools and accelerated their adoption. The spread and progression of workplace technology will undoubtedly work in concert with compliance and safety issues.

Remote Work as the New Normal

As organizations shifted away from on-site working, they had to carry on communicating and collaborating. It has become essential for companies to be adaptable. In most cases, businesses leaned into technologies like Zoom and Slack. With these tools, many people started to see that remote work is an effective and efficient alternative, opening the door to making it a major part of the new normal.

Greater Inclusiveness through AI

In the workplace, AI is expected to continue improving employers' hiring and onboarding operations. In addition to being used for job descriptions, screening applicants, scheduling interviews and aiding in onboarding, automation and AI can also support equity and compliance with anti-discrimination regulations through tools that get rid of superfluous or trait-related data, which may consciously or subconsciously have an impact on HR decisions.

AI software can also accrue information on worker performance. While the potential of algorithmic bias in worker performance analytics is hotly debated, AI can help capture key data associated with performance and management, which is very useful with regards to mitigating bias.

Social Distancing 2.0

Given the proven effectiveness of social distancing, there is a big incentive for companies to integrate technologies that can help maintain sanitation and distance in the workplace, such as airflow tracking and room occupancy sensors. These technologies could help employers remain compliant with post-COVID standards from the Occupational Health and Safety Administration (OSHA).

Companies will also likely adopt technologies that reduce high-traffic touchpoints. For instance, thermal cameras and heat maps could reveal areas and surfaces that need frequent disinfection. Furthermore, some experts are expecting industry-specific OSHA standards to require the adoption of certain PPE.

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