How To QC Your Career and Receive Constructive Criticism
In business, quality control is a function used to maintain a high level of quality, catch problems before they reach the customer and fix any issues that have reached the customer.
Based on analysis and responding to feedback, quality control is also a methodology you can apply to your career. The critical part here is responding to feedback. You need to be able to take in and process criticism, even though that is a hard thing to do.
When someone else points out one of your mistakes or says how you could have done something better, it's easy to get defensive, and to be fair, not every critique you receive may be correct. Therefore, it is essential to pay attention to your gut instinct when evaluating criticism. You should take criticism more seriously from those who want to help you, as opposed to those who want to hold down. If you want to QC your career, you ought to use constructive criticism to your benefit. Below are a handful of ways you can do that.
Try to Not Take It Personally
The most crucial thing to recollect when you get negative feedback is to listen and not react. Even if you're furious, it generally is a good idea to take the high road: show patience, understanding and a desire to accept what's being said.
Attempt to look at the criticism from a positive point of view and determine the ways you can use it to your advantage. Evaluate who gave you the adverse feedback and figure out if it comes from a good place.
Vague feedback isn’t very useful. When you get criticism, ask for specifics. If you’re uncertain your decision or action was unsatisfactory, get details. Figure out how what you did affected your supervisor, customers or other staff members. Ask how you might have done things in a different way to produce a better outcome.
It's always a solid idea to understand why you got criticism since you can’t make good changes going forward if you don't have the full picture.
Work with Your Boss
It is critical to work with your supervisor after getting legitimate criticism. Don’t hesitate to say you’re working to get better or modify a particular behavior. Ask your boss to let you know if you fall back into bad habits down the road.
Enlisting others like this is a good way to get an outsider perspective and it can push you to hold yourself accountable.
Check In with Your Critics
After you’ve changed your habits, you need to know if the changes are working. Ask the person who gave you the legitimate criticism if they've noticed a change and if that change has been for the better. This shows you're open to feedback, value your performance and are willing to change to be more effective, all of which should be impressive.
Let Us Help Your Career
At Quanta, we regularly help people assess their career and put them in best-fit career opportunities. If you’re currently looking to move ahead, please contact us today.